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Frequently Asked Questions

 

Signing Up with ūnomi 

How much does the program cost?

The most common ūnomi panels costs between $29.99 - $49.99. Our panels cost what they do because we believe a healthy and vibrant life should be accessible to everyone. 

Do you have a subscription service?

Not yet! 

I have a pre-existing condition. Will you be helping me to manage it?

Ūnomi’s unique formulas can be helpful in managing many health concerns. However, ūnomi is not intended to replace recommendations or treatment from your physician.

Is the program available nationwide?

Yes! Ūnomi is currently available in the United States. 

Is the ūnomi program available outside the U.S.?

Unfortunately, ūnomi is not currently available outside of the United States but we hope to expand as soon as we can!

 

Supplements 

I’ve noticed that sometimes my supplements are different colors. Why is that?

Some color variation from lot to lot is both normal and to be expected. That said, we always triple test our supplements and supplement blends with a third-party to ensure that our ingredients and efficacy are always consistent – no exceptions. 

How can I be sure your supplements work?

We provide the best quality supplements with the highest grade ingredients to make sure you are given the best possible solutions for your health and wellness needs. Our supplements meet or exceed strict cGMP, NSF, Kosher certified quality standards in FDA regulated manufacturing facilities. For more information on our supplements please visit our Standards page.

I’m not noticing a difference in my health on your supplements. Are they not working?

This is first and foremost why we recommend retesting. It’s important to understand that health and wellness is a lifelong journey. Ūnomi’s supplements are all-natural and designed to work with your body rather than against it. As such, this process can take time and vary from individual to individual. Our ūnomi clinicians expect to see variations in response times based on things like lifestyle, gut health and compliance. You may not be feeling a difference, but are tests can show for sure if we’re moving the needle or not. If you have any questions, however, about your journey with ūnomi, please give us a call, send an email, or chat with us. We’re here to help guide you on your unique path to health and wellness.

 

Testing Information

How do the at-home tests work?

Watch our helpful 101 video to get all of the details about how it works.

Why do you test saliva, blood and urine?

Here is quick breakdown of each of the ways ūnomi tests your body, and what we test for:

  • When we test your urine, we’re trying to understand → Sleep and mood by looking at your brain chemicals
  • When we test your blood, we’re trying to understand → Heart health, testosterone, Vitamin D levels, blood glucose levels and how efficiently your body uses its blood glucose and more

Will my test results compare with those taken at the lab?

Lab results will be comparable.  Keep in mind that when testing bodily fluids such as blood and urine, there is variation.  Of course, testing with any method whether it is done at a lab (venipuncture) or at home (with finger stick or dry urine collection) will be comparable.  Even if you took your blood by venipuncture multiple times in a row, it would not be exact.  Many times we are looking at ratios to determine your nutritional needs.

Are there medications that could interfere with my test?

In short - yes. Each test kit has collection instructions that are unique to that kit. It’s important to read collection instructions on your kit front to back before testing. We actually recommend that you take the time to read these instructions the day before you test. There are many things you’ll want to take into consideration prior to collecting your sample.

Is it okay to test if I’m pregnant? Can I take the supplements?

Always check with your physician before starting anything new, but we provide all-natural products that that in the majority of cases can be taken while pregnant or nursing. That said, always refer to physician in regards to taking supplements while nursing or pregnant. Testing while pregnant is perfectly okay.

Do you accept insurance?

Ūnomi is a nutritional program and not a healthcare program, so it is not covered by health insurance. We have priced our kits to make them less than those co-pays!

What are neurotransmitters?

Neurotransmitters are the brain chemicals that communicate information throughout our brain and body.  They relay signals between nerve cells, called “neurons.”  The brain uses neurotransmitters to tell your heart to beat, your lungs to breathe, and your stomach to digest.  They can also affect mood, sleep, concentration, weight, and can cause adverse symptoms when they are out of balance. Neurotransmitter levels can be depleted many ways.  As a matter of fact, it is estimated that 86 percent of Americans have suboptimal neurotransmitter levels. Things like stress, poor diet, neurotoxins, genetic predisposition, drugs (prescription and recreational), alcohol and caffeine usage can cause these levels to be out of optimal range. 

 

Privacy Policy

How do you use my data?

Please refer to our privacy statement <link to page> for more details on how we use your data.

Do you share my information with other research institutions or commercial entities?

We will not rent or sell your information to third parties outside ūnomi without your consent, except as noted in our privacy statement <link to page>.

Who can I contact if I have questions about your privacy policy?

Please give our customer service team a call at (888) 257-9068.

 

Didn't see your question? Contact us at (888) 257-9068 or email us at info@unomi.com. Our office hours are Monday through Friday, 9AM to 5PM Central Standard Time.